New Direction IRA Reviews

New Direction IRA

 

This is a third party review of New Direction IRA. This due diligence report reviews over 100 different data points for New Direction IRA to provide you with a thorough due diligence report of the company to help you make a better decision. The public version provides only 20 of these data points. If you want to see the full version of this review, you can click the button below.

1

New Direction IRA

Introduction

New Direction IRA (NDIRA) is a trusted provider of IRAs and HSAs. They enable account holders to take control of their tax advantaged funds by servicing a broad range of alternative asset opportunities that are ideally suited to each investor’s retirement goals and investment style. Investors, advisors, and asset providers choose NDIRA because of their depth of experience, detailed education offerings, and convenient account technology.

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2

New Direction IRA

Contact Information

Website:

www.newdirectionira.com

Phone Number:

(877) 742-1270

Email:

info@ndira.com

Offices:

Corporate Office:

1070 W. Century Dr. Suite 101 Louisville, CO 80027

Business Hours:

8:30 AM - 5:00 PM MST (Monday - Friday)​

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3

New Direction IRA

Company Details

Company Classification: 

Administrator

Date Established (under current name):

Not Available in Public Version

Type of entity:

Not Available in Public Version

Who provides custody for client assets:

Not Available in Public Version

Company is registered in: 

Not Available in Public Version

Primary Line of Business

Not Available in Public Version

Other Lines of Business:

Not Available in Public Version

Typical Client:

Not Available in Public Version

Capable of working with Financial Advisory Firms

Not Available in Public Version

​Governmental Agency Oversight: 

Not Available in Public Version

Company's Last Audit: 

Not Available in Public Version

Summary​ of Assets Under Custody

Number of Active Clients:

Not Available in Public Version

Number of Active accounts:

Not Available in Public Version

Amount of assets company provides custody for:

Not Available in Public Version

Self-Directed IRA Industry Affiliations​

Self-Directed IRA industry affiliations (outside of this company):

Not Available in Public Version

Ownership of industry related websites:

Not Available in Public Version

Industry related company affiliations:

Not Available in Public Version

Industry related non-profits:

Not Available in Public Version

Industry related associations:

Not Available in Public Version

Industry related board of trustee positions:

Not Available in Public Version

Industry related publications:

Not Available in Public Version

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4

New Direction IRA

Fee Schedule

Account Setup Fee:

$50 ($25 for an HSA)

Account Termination Fee:

minimum $25, maximum $250 (depends on assets)

Service Fee Classification: (flat, transaction-based, asset-based, hybrid)

Not Available in Public Version

Company Fee Schedule:

New Direction IRA Fee Schedule*​ (as of 1/1/16)

* Use the New Direction IRA Fee Calculator (click button below) to calculate your estimated fees based on the company's published fee schedule. This is a useful tool when comparing different custodians based on your cost to use them. Please note, if you have never before used a self-directed IRA custodian or administrator to administer your account, the fees will be different than most broker dealers that provide transactional services for stocks, bonds, and mutual funds.

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5

New Direction IRA

Available Account Types

Type of Account:

Available at New Direction IRA

Traditional IRA

Yes

Roth IRA

Yes

SEP IRA

(or SERSEP)

Yes

SIMPLE IRA

Yes

Individual 401(k)

Yes

Defined Contribution Plan

(Group plan e.g. 401k, 403b 457)​

No

Defined Benefit Plan

(pension)

No

ESOP

(Employee Stock Ownership Plan)

No

Health Savings Account (HSA)

Yes

Education IRA (ESA)

(Coverdell Education Savings Account)​

Yes

Non-Qualified Account (Individual)

No

Non-Qualified Account (Joint Tenants)

No

Trust Account

No

Partnership / Limited Partnership

No

UTMA / UGMA Custodial Account

No

C-corp, S-corp, or LLC account

No

Other:

N/A

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6

New Direction IRA

List of Allowable Assets

Type of Asset

Allowed For Custody?

Real Estate

Yes

Private Placement (Reg A)

Yes

Private Placement (Reg D)

Yes

Private Placement

(e.g. REIT, BDC, etc)​

Yes

Precious Metals

Yes

Futures or Managed Futures

No

Options or Hedges

(non-publicly Traded)

Yes

Bitcoin (or other virtual currency)

No

FOREX

No

Hedge Funds

Yes

Limited Partnerships

Yes

Single-member LLC

(or Checkbook LLC)​

Yes

Multi-member LLC

Yes

REITs

Yes

Annuities (fixed or Variable)

Yes

Viaticles or Life Settlements

No

Insurance (other)

No

Trust Deeds

Yes

Tax Liens

Yes

Private Lending (Unsecured Notes)

Yes

Private Lending (Secured Notes)

Yes

Private Company Stock

Yes

Public Company Stock (or ETFs)

Yes

Publicly Traded Options

Yes

Church Bonds

Yes

Mutual Funds or Closed-End Funds (CEF)

Yes

Livestock, Horses, or similar animals

Yes

Business Development Company (BDC)

Yes

International Real Estate

Yes

International Asset (other than real estate)

Yes

Other

Debt financed Real Estate

 

Does New Direction IRA sub-custody certain assets at other firms:

Not Available in Public Version

Does New Direction IRA provide sub custody services to other firms:

Not Available in Public Version

Asset Specialization:

Not Available in Public Version

Most popular assets held:

Not Available in Public Version

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7

New Direction IRA

Operations

Client account title format:

Not Available in Public Version

​Number of full-time employees:

Not Available in Public Version

Process for setting up a new account:​

Not Available in Public Version

Process for adding a new asset to client account:

Provide account holder with Transaction Guide for that asset type. Offer phone and email educational support. Receive Buy Direction Letter - (some online, all paper) this is account holder's permission for us to send $ out of the IRA to purchase a specified asset. Asset documentation - Client Representative in conjunction with Asset Acquisition specialist work with account holder to assemble complete set of paperwork that establishes what the IRA/HSA owns. Account holder portal updated. Indicia of ownership properly vaulted.

Procedures in place to protect client information:​ 

Not Available in Public Version

Procedures for annual valuations:​ 

Not Available in Public Version

Procedures for when an investment is suspected to be or is found to be fraudulent:

Not Available in Public Version

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8

New Direction IRA

Technology

Does company participate in DTC system:

Not Available in Public Version

Details of DTC:​

Not Available in Public Version

​Does company accept Fed Funds wires:

Not Available in Public Version

Fed Funds wire details:

Not Available in Public Version

Client account access: 

Not Available in Public Version

Accounting:

Not Available in Public Version

Account reporting:

Not Available in Public Version

Trading investments:

Not Available in Public Version

Safekeeping of client assets:

Not Available in Public Version

Record keeping of client assets:

Not Available in Public Version

Document storage:

Not Available in Public Version

Compliance:

Not Available in Public Version

Security and client information protection:

Not Available in Public Version

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9

New Direction IRA

Management Team

  • Bill Humphrey, Co-Founder and CEO
  • Catherine Wynne, Co-Founder and President
  • Jessica Loza, Chief Operating Officer
  • Clay Malcolm, Chief Business Development Officer

Access Company Management Profiles

Glassdoor Ratings: (How company rates as an employer)

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10

New Direction IRA

Client Protection

Insurance coverage limits for client assets:

Not Available in Public Version

​Coverage for uninvested cash balances:

Not Available in Public Version

Errors & Omissions coverage (E&O):

Not Available in Public Version

Additional or supplemental insurance coverage for client accounts:

Not Available in Public Version

Have any owners or managing members of the company been charged with a felony, theft, or fraud:

Not Available in Public Version

Has the company itself ever been investigated, charged, or convicted of a felony, fraud, theft, or industry related violation:

Not Available in Public Version

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11

New Direction IRA

Customer Satisfaction

Better Business Bureau: (click to review BBB overview)

Read BBB Review

Accredited Business since:

09/14/2004

BBB Rating:

A+

​Yelp Ratings: (click to review yelp ratings)

Read Yelp Ratings

Number of people on customer service team:

Not Available in Public Version

Number of people on the "premier" or " institutional" customer service team:

Not Available in Public Version

Number of people on the team that performs investment reviews for client assets:

Not Available in Public Version

Average turnaround time for a client's new investment (assuming all documents required have been send in by client):

Not Available in Public Version

Average turnaround time for setting up a new client account (assuming all documentation required has been sent in by client):

Not Available in Public Version

Method of client account access:

Not Available in Public Version

Is client education provided by company:

Yes (Website, live webinars, phone consultation, pre-recorded webinars, whitepapers, investment guides, blog)

Is financial advice provided to client by company:

No

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12

New Direction IRA

Self Direct Your Retirement Transparency Index

The Self Direct Your Retirement Transparency Index is a metric we have developed to indicate how transparent self-directed IRA custodians and administrators are about their company. We value transparency as an ideal trait from a company that is providing custody or administration of your retirement accounts. It shows that the company has nothing to hide about their activities. You should consider this when you are making your choice.

The Self Direct Your Retirement Transparency Index is split into two parts. The first part is whether they voluntarily provided this information to us or whether we had to find this data on our own. Companies that provided us with the data were given the "company certified seal". If they did not participate, the seal does not show up in their profile. The second part of the index is how transparent the companies were in providing us with this information. A higher transparency number indicates a more transparent company. A number above 80% is ideal. There may be legitimate reasons companies do not want to share certain information, but you should consider this when making your decision.

Below the seal, we have listed the last time the company provided us with information. As long as the company has the certified seal, the information should be considered up-to-date​. We contact the company periodically to ensure the information is accurate. If the company chooses not to verify the information, then we remove the seal. Transparency is only one factor you should consider when choosing a self directed IRA custodian or administrator.

N/A
Information Transparency

Willingness to provide information

Not Available in Public Version

self directed ira custodian

Information last updated:

Not Available in Public Version

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13

New Direction IRA

Compared to Peers

If you want to compare different self-directed IRA custodians and administrators, we have created a resource to assist you in this process, The Ultimate Due Diligence Guide to Self Directed IRA Custodians and Administrators

This resource will help save you time and will help simplify the process of setting up and maintaining your self directed IRA. It will allow you to compare different self directed IRA custodians and administrators via over 50+ data points. All of this information is not part of this page, but if you want to learn more about this resource, click the link below.

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14

New Direction IRA

Company Spotlight - Industry Trends

We asked New Direction IRA to provide their individual insight into the following questions. This section is a bit more personal. The idea is that it will give you more insight into the company you are considering to provide custody of your investments. 

What trends do you see in the self-directed IRA industry?

Not Available in Public Version

What trends in asset types do you see at your firm?

Not Available in Public Version

What is your firm's biggest concern about the self-directed IRA industry?

Not Available in Public Version

Please list some additional concerns your firm has about the industry?

Not Available in Public Version

Do you see any changes in regards to what investors want from custodians and administrators?

Not Available in Public Version

What are your company's biggest challenges?

Not Available in Public Version

What are the self-directed IRA industry's biggest challenges?

Not Available in Public Version

What needs to be changed in the Self-Directed IRA industry?

Not Available in Public Version

How could the Self-Directed IRA Industry improve?

Not Available in Public Version

What is the biggest reason for the company's success?

Not Available in Public Version

Company's view of important of the following items (ranked in order of importance)?

Not Available in Public Version

Other relevant information:

Not Available in Public Version

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15

New Direction IRA

Conclusion

 

Not Available in Public Version


One of the biggest areas of frustration we see from self-directed IRA investors is when they realize they have chosen the wrong self-directed IRA custodian or administrator. It takes time to set up an account and fund your investment. The last thing you want to do when you are trying to fund your investment is to think about changing to a different custodian. Choose your Self-Directed IRA custodian or administrator wisely. If you put the time in now to find the right company, you will save time, money, and aggravation later. Read our Choosing a Self-Directed IRA Custodian report for more information.

Next Steps... Once you have located your ideal Self-Directed IRA Custodian or Administrator, you will be on your way to self-directing your retirement. If you decide that this process seems too complex and you need assistance or financial advice, feel free to contact us.Our firm specializes in providing financial advice pertaining to alternative investments held in self-directed IRAs and 401ks. We are fiduciaries and provide unbiased financial advice to our clients. Contact us if you want to learn more about our wealth management services.

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Copyright 2018 Self Direct Your Retirement LLC